Rachel Ford, PA-C

Everyone was very nice, I was not offered Patient Portal. Checking in on line was wonderful!

I arrived in the parking lot at 12:55 for a 1:00 appointment, realizing I should have been there a little earlier....but not realizing I had to basically do all new information on the app AND then when I finally got in to see the provider, another 10 minutes of questions on my medical history - that you already have....BUT realizing new technology was in place AND your staff was very friendly so this isn't a complaint so much as an observation that it took me until 1:40 to actually see my doctor. But thank you for helping me! I appreciate the difficulty in these crazy times of Covid!

Process very efficient and staff and PA Rachel Ford very professional and super friendly.

Process very efficient and staff and PA Rachel Ford very professional and super friendly.

Professional, kind, compassionate care.

Check in was efficient. Wait time following initial interview was a bit excessive. Exam felt superficial and rushed. 30 minutes waiting for a 5 to 8 min exam and treatment.

Rachel made it easy to communicate with her and felt at ease very quickly.

First time meeting Rachael. She asked questions and listened to my concerns. I have another appt in October to “check” a spot. I appreciate that. I’m sorry I don’t remember the nurse’s name, but they worked well together.

Very helpful and efficientl

Rachel was very professional and thorough. Answered all of my questions to my satisfaction.