Michael Chen, MD, FAAD

My teen had two appointments with Dr. Chen this week. We made the appointment to have a spot on his face checked. My son wanted to talk about acne and wanted to have a mole removed so he can start shaving without cutting it. We were told that the first appointment would be a skin check, and we needed to schedule another appointment for the mole removal, and a third appointment to discuss acne. We’ve been going to Forefront for years, and we’ve never had to schedule separate appointments. But, I digress. That wasn’t even the main issue. Dr. Chen was terse and rude with his responses. We were made to feel like our questions were dumb and we were wasting his time. We got a dismissive answer and an eye roll from the doctor when asked if he could check if a scab was healing properly on my sons face. It was embarrassing. Dr. Chen was also rude to his nurse in the room with him. He talked down to her like she was a child. He was so unprofessional and his bedside manner is terrible. His nurse

Two star for staff, zero for Chen. Will not return. Many times at this office, first time with Chen. Full body scan, super fast, had no interest in looking at tattooed skin, told me I looked good and to schedule for yearly without ever asking if I had questions or concerns. Had to cut him off to express a concern before he left the room and he didn’t respond to my comment. His aid seemed flustered and out of sorts, but was very nice to me. As I left the exam room to go to the front he was arguing with her in front of others. Step-son had a mole removed the same day and Chen was extremely chastising and talked down to his staff during the process. During our son’s first visit he dismissed any conversation about questions not related to what he perceived as the purpose of the visit. Probably a fine doc, but bedside manners are rough and not worth returning to.

Forefront dermatology and Dr Chen have been monumental in my comfort and treating issues that otherwise leave me shut in & miserable. Efficient, knowledgeable & so helpful with insurance/billing. Great team. Wonderful experiences.

Always professional and thorough. I always feel that my health is a priority for Dr. Chen during the visit. I have been his patient for 2 decades. I have had several instances where he caught things early and I avoided possible serious, longer term outcomes. The most dangerous threats lurk below the skin. So, it is comforting to have someone who is watching out for these cancers that most of us would never know about until we were dealing with something more visible and likely more progressed. I trust him!

I was greeted and assisted as soon as I entered. The scheduling receptionist is a breath of fresh air. I was apprehensive and she helped ease my nervousness. The two assistance (not sure of their title) were kind and reassuring. They seemed happy to be in their role. Dr. Chen is thorough and succinct which for me curbed my anxiousness. And when I left, I was schedule for my next appointment by the same joyous person. Thank you all. Sincerely, Deborah Lee

Dr. Chen and the staff are professional and confident in the work they do!

This was my first visit with Dr Chen. I was checked in and escorted to an exam room at the time of my appointment and saw Dr.Chen within 20 minutes of appointment time. He was professional and attentive to my concerns. I had a skin check and a freeze removal of a spot of concern. I would recommend Dr.Chen to others looking for a dermatologist

I really like the people in the office. The Medical Assistant escorts you to the exam room, asks you questions sbout the reasons for your visit, and annotates the file with your responses. She is very friendly, and she makes you feel comfortable. When Dr Chen comes into the exam room, he already has read the MA’s notes. He gives you a chance to further explain the reason(s) for your visit. He examines you and answers all your questions. He is thorough, and you know that he cares about his patients. . Dr. Chen suggested treatments that Jackie Bates, the Aesthetician, could provide for me. Ms Bates has treated me before. I met with her to schedule my next appointment. The staff at Forefront Dermatology will take good care of you.

ALL very professional!

Our visit on Tuesday April 7th. Was most informative and appreciated. It was MOST timely and we were provided with a comprehensive plan. We look forward to our follow up visit in MAY.